Truro City Council operates eight free public conveniences throughout the City, in addition to two changing places toilets. There is a baby changing facility at every site. All locations are open daily from 8am ‘til 6pm. (Please note that opening and closing times may vary and are dependent weather, events in Truro, and staffing.)
- Lower Lemon Street, TR1 2PN – Located next to Mannings Hotel. Accessible toilet available.
- Old Bridge Street Car Park, TR1 1ER – Located in the corner of the car park. Accessible toilet available.
- The Leats, TR1 3AG – Located at the rear of T.G. Jones. Accessible toilet available.
- Green Street, TR1 2LH – By the main bus station. Changing Places Toilet available. See below for access information.
- Tennis Pavilion, TR1 1SG – By the Café in the Park at Boscawen Park. Changing Places Toilet available. See below for access information.
- Victoria Gardens, TR1 3JD – No accessible facilities available.
- Hendra Road, TR1 3TP – Located beneath the viaduct, in Hendra play park. Accessible toilet available.
- Café in the Park, TR1 1SG – Inside the café at Boscawen Park. Accessible toilet available.
- Boscawen Park, TR1 1SG – Located in the park along Malpas Road. Accessible toilet available.
- Moorfield Carpark, TR1 2RP – Currently closed.
Changing Places toilets are designed for people who can’t use a standard accessible toilet. Changing Place toilets are designed for people who need additional space, equipment, and a carer. They also allow assistants to use the toilet without leaving the disabled person unattended.
A Changing Places facility includes:
- height-adjustable, adult-sized changing bench
- ceiling track hoist system
- enough space for the disabled person and up to two assistants
- peninsular toilet with space both sides for assistants
- privacy screen
- wide paper roll
- large waste disposal bin
- washbasin, height adjustable
- Changing Place locations
The Council operates two facilities for people with disabilities who need help from their carer to use the toilet.
The Changing Places can be found at:
- Tennis Pavilion (Café In The Park), Boscawen Park, Malpas Road, Truro, TR1 1SG
- Green Street Toilets, Green Street, Truro, TR1 2LH
To access the Tennis Pavilion you can press the call button by the door and a member of staff in the café will give you access. The opening times are 9am to 4pm seven days a week (NB: these may be extended during the summer months with fine weather).
To access Green Street you will need to apply for a fob (£5 admin charge) and complete the form (available to download at the bottom of the page), we will need the name, address and contact details of the carer, if applicable, and the user, and evidence of eligibility1 for the higher rate Disability Living Allowance, Personal Independence Payment or Attendance Allowance. The fobs are available for collection from Truro Community Library, Union Place, Truro, TR1 1EP or Truro Tourist Information Centre, 30 Boscawen Street, Truro TR1 2QQ. (The library can only take a cash payment)
As a carer, you are responsible for safety at all times. Truro City Council can’t offer advice or help when you are using the equipment.
If you are a carer and helping someone in a Changing Places toilet, you will need to:
- be trained in using hoists and changing benches
- know whether your slings are compatible with the joist, and not use the hoist if you are unsure
- use the protective paper and remove it after use
- dispose of all soiled material in the sanitary waste bin
- take all soiled clothing away with you, and not use the basin or shower to wash it
The hoist has a maximum weight restriction of 31.5 stone, and the changing bench has a maximum weight restriction of 30 stone.