The Council reviews this strategy annually in March.

Click here to view the 2024 – 2025 strategy

Upon appointment Councillors agree to abide by a Code of Conduct and there are legal requirements governing the disclosure of interests. These are captured in Legal advice provided to Councils by the National Association of Local Councils (NALC). Click here to read this advice.

The City Council has adopted a Code of Conduct which is compliant with the legal advice. Click here to see the Code of Conduct.

If a member of the public wishes to make a complaint against a Councillors that they have breached the code then the process is dealt with through a Cornwall Council procedure details of which can be found  here

There is also a process for granting dispensations which is required by the Localism Act 2011. Click here to see the Dispensation Process

Truro City Council have a procedure to ensure members of the public are able to make a formal complaint should they feel the need to. Please click here to read the procedure and how your complaint will dealt with.

Please note any complaint relating to a Truro City Councillor must be reported through the Cornwall Council complaints procedure. 

Please visit – Procedure

Please click here to read Truro City Council’s Dignity and Diversity Policy

The City Council has adopted the following Document Retention and Disposal Policy.

To view the Policy click here

The Financial Regulations of the Council are reviewed annually by the Finance and General Purposes Committee in March.

  • Click here to read the Fiscal Regulations 2024

During the process of approval of the financial accounts each year the Council reviews and agrees its governance statement. Click here to view the Governance Statement for 2015-16 financial year.

The Council has adopted guidelines for the rights to record,film and to broadcast meetings of the Council following the Local Government Audit and Accountability Act 2014. 

To view the guidelines please click here 

The City Council has adopted the following policy which is compliant with the General Data Protection Regulation. To view the policy click here

Every Local Authority is required to adopt and maintain a publication scheme under the provisions of the above act.

The first model scheme was introduced in 2003. In 2005 the Information Commissioners Office (ICO) reviewed the effectiveness of publication schemes. The outcome was to highlight the need to develop and improve the proactive dissemination of public sector information.

During 2007 a new model publication scheme was developed which was consulted upon in January 2008.The new model scheme became operational on 1st January 2009.

Click here to view the Publication Scheme

The Council has agreed a policy for public speaking at Planning committee meetings. Please click here to view the policy.

Click here to view the Risk Management 2024

Please click here to read Truro City Council’s Safeguarding Policy 

The Standing Orders is the primary document which governs the rules and accountability of the organisation. 

Standing Orders 2024

In 2015, the Government updated the Local Government Transparency Code. This sets out categories of information that all Councils should be publishing

Truro City Council meets the definition of a local authority covered by the requirements of the Code. 

1. Transactions exceeding £500Click here to view ‘Transactions over £500 01/04/21 – 31/03/22’

2. Government Procurement Card – Truro City Council does not have a Government Procurement Card

3. Procurement Information – Coming soon

4. List all local authority land – Coming soon

5. Grants over £500Click here to view a Summary of Grants Awarded – March 2022

6. Organisation ChartClick here to view our Organisation Structure

7. Salaries over £50,000 – Town Clerk and Responsible Finance Officer. Click here to view the job description

8. Parking accounts & Spaces – Click here to view

9. Constitution – Local authorities are already required to make their constitution documents available for inspection at their offices under section 9P of the Local Government Act 2000. Local authorities must also, under the Code, publish their constitution on their website.

These documents can be found near the top of this page under ‘Code of Conduct’. 

10. Fraud – Truro City Council has no staff members undertaking fraud investigation work and therefore has no information to publish.

11. Pay multiples – Coming soon

12. Waste contracts – Truro City Council has no waste contracts in place.